If the product isn't defective, but you change your mind, we will still accept your returns. Your product must be returned to us within 15 business days and the product must be unused. We will reimburse you for the price you paid. Naturally we don't reimburse your shipping charges.
Grip Tip™ products are manufactured in Bellingham, WA. Because of this being made locally we rarely have to deal with product defects.
In case of defects
Our policy is to promptly and enthusiastically repair or replace at our option any product that is defective in materials or workmanship. Return the product to us, and we will pay for the shipping back to you.
Changed my mind
If the product isn't defective, but you simply change your mind, we will still accept your returns, provided they are returned to us within 30 business days. Product must be unused, and in its original packaging. Naturally, in these situations, we don't reimburse your shipping charges.
Inspect your Delivery
If we don’t hear from you within 30 days of delivery, we will consider that silence is your acknowledgment that the order was delivered correctly. Please inspect your delivery immediately upon its delivery so that we can identify problems or shortages.